The handshake.

By creating an account or using Dear Grove, you agree to these terms. If you do not agree, do not use the service. If you are using Dear Grove on behalf of someone else (for example, setting it up for an aging parent), you represent that you have their permission to enter their information.

Dear Grove is a guided web application that helps you document the accounts, passwords, contacts, and wishes your family would need to access if something happened to you. It is a digital organization tool. It is not a legal document, a will, a trust, an estate plan, or a substitute for professional legal advice.

You sign in with Google or a one-time email link. No passwords to manage. In exchange:

• Provide accurate contact information (so we can reach you about your purchase or your account).
• Do not share your sign-in with anyone. If you want someone else to see your document, use the secure share-link feature.
• Tell us immediately at security@deargrove.com if you suspect your account has been accessed by someone else.
• You must be at least 18 to create an account.

You're paying a one-time fee for lifetime access to Dear Grove. The Standard plan is $39 for one person. The Gift Pack is $59 for two accounts — you keep one and receive a redemption code to give to anyone you choose. There is no subscription, no renewal, no hidden upgrade, no trial-ending-soon email.

If we add a genuinely new standalone product in the future, it may be priced separately. Everything in the current product stays free to you forever.

We want you to be glad you bought this. If Dear Grove is not working for you, write to hello@deargrove.com within 30 days of purchase and we will refund you in full, no questions asked. After 30 days, refunds are at our discretion.

Everything you enter in Dear Grove belongs to you. We do not claim ownership, we do not sell it, and we do not license it to anyone. We need a narrow technical license to store your content on our servers and display it back to you — nothing more. That license ends the moment you delete your account.

You are responsible for the accuracy of what you enter. Dear Grove does not verify your information. If you misspell an account number or put the wrong address, that's on you.

Please don't use Dear Grove to:

• Document plans to harm yourself or others.
• Store content that is illegal where you live.
• Share credentials or account access that you do not have the right to share.
• Impersonate another person or misrepresent who you are.
• Interfere with the service, attack our infrastructure, or try to access other users' data.
• Reverse engineer, scrape, or resell the service.

If you do, we may suspend or terminate your account, refund any unused balance at our discretion, and cooperate with law enforcement if required.

Dear Grove helps you organize information. It does not give you legal advice. It does not create a will or a power of attorney. It is not a substitute for an attorney, a financial advisor, an accountant, or any other licensed professional. Use it to document what you already have, and see a professional to establish anything you do not.

We improve Dear Grove over time. We may add features, change how existing ones work, or remove ones that aren't serving the product. If a change materially reduces the core functionality you paid for (the guided flow, the PDF export, the share links), we will email every account holder at least 30 days in advance.

We believe Dear Grove will be around for a long time. But if we ever have to shut down the service, we promise the following:

• You will be notified by email at least 60 days before the service ends.
• A one-click export of all your data, in a portable format (PDF), will be available throughout that 60-day window.
• Your content will not be sold, transferred, or released to a third party beyond what is strictly necessary to delete it.

You are not dependent on us to keep your document. You always have an exported copy available.

You can delete your account at any time from Settings. Your data will be purged from our active systems immediately and from backups within 30 days.

We may terminate your account if you violate these terms, if your payment is reversed or charged back, or if we are required to do so by law. If we terminate for cause, no refund is due. If we terminate without cause (for example, a sunset of the product), we will provide the 60-day export window described above.

The required legal language:

Dear Grove is provided “as is” and “as available.” We make no warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not guarantee that the service will be uninterrupted, error-free, or that it will meet your specific requirements.

In plain English: we take security and reliability seriously and work hard at them, but we cannot promise perfect uptime or a bug-free experience. When things break, we fix them.

The required legal language:

To the maximum extent permitted by law, Dear Grove and its operators are not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, data, or use, arising out of or related to your use of the service. Our total liability to you for any claim arising out of these terms or your use of the service is limited to the amount you paid us in the 12 months preceding the claim.

In plain English: if something goes wrong, the most you can ever be owed is whatever you paid us.

You agree to defend and indemnify Dear Grove from claims arising out of your violation of these terms, your violation of applicable law, or your content (to the extent it infringes someone else's rights). We'll notify you of any claim so you can participate in the defense.

These terms are governed by the laws of the State of Michigan, United States, without regard to conflict-of-laws principles.

Before filing any formal legal action, please write to legal@deargrove.com and give us 30 days to resolve the issue directly. If we cannot reach agreement, disputes will be resolved in the state or federal courts located in Oakland County, Michigan, and both parties consent to the jurisdiction of those courts.

We may update these terms from time to time. If we make a change that materially affects your rights or obligations, we will email every account holder at least 30 days before the change takes effect. Minor clarifications (typos, reformatting) will be noted in the “Last updated” date above.

Continuing to use Dear Grove after a change takes effect means you accept the updated terms. If you do not accept them, you can delete your account and request a refund (within the refund window described above).

• Entire agreement. These terms, together with the Privacy Policy, are the entire agreement between you and Dear Grove.
• Severability. If one part of these terms is held unenforceable, the rest still apply.
• No waiver. Our failure to enforce any right under these terms is not a waiver of that right.
• Assignment. You may not transfer your account or these terms to someone else without our written consent. We may transfer them as part of a merger, acquisition, or sale of assets, with notice to you.

Legal: legal@deargrove.com
Support: hello@deargrove.com
Security: security@deargrove.com